Cloudflare announced that Identity-aware AI Gateway with Cloudflare Access is entering open beta, while User Insights is generally available to all AI Gateway customers at no additional cost. The features use traffic already passing through AI Gateway to establish behavioral baselines for individual users and AI agents, then flag deviations such as an agent running out of control or an employee’s usage increasing sharply. Cloudflare frames this as both a security and cost-governance problem, requiring verified identity on every request and visibility into normal behavior. The announcement cites a Stanford University report stating that 59% of organizations identified knowledge gaps as their biggest responsible-AI governance obstacle.
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