ChatGPT Is Redirecting Routine Tech Support Queries to 404 Media

As major technology platforms increasingly remove human-accessible customer support, users are turning to ChatGPT for help with routine technical issues. The AI has begun mischaracterizing these mundane inquiries as journalistically significant events, frequently directing users to contact the technology news outlet 404 Media. This trend highlights both the persistent limitations of LLMs in providing reliable support and the wider systemic vacuum left by the erosion of human-staffed customer service in the tech industry.